FAQ

faq

Checkout Frequently Asked Questions !

Instant Solutions to Your Common Questions

We proudly quote that - Since our inception we have never received even a single complaint regarding product quality.

Once we had received a complaint that too of damaged parcel & in that case we had generated the Failure analysis

report along with required corrective actions to customer.

Still if in future we receive any complain- we will provide the FAR With replacement full refund.

No - Currently we only bill INR (Indian Rupee) & that is why we Cannot pass the custom duty wave off benefit to customers.

Although we take 100% material from authorized sources. still whenever required we demand the COC form supplier

and provides the same to customer but sometimes in Non MOQ cases It becomes bit difficult to arrange. so, in that case

we provide Mango Semiconductors COC to customer.

We are specialized in Electronics and electromechanical components, but as of now for most of our customer — we

became 1 stop shop for their needs, so in requirement of non-electronics too- We can give it a try.

On time delivery is the USP of Mango Semiconductors and we never miss commit. So taking supply chain challenges in account, we quote tor 7-15 Days, while we usually deliver the material in 7-10 Days & "more early delivery" too can worked upon on case to case basis.

 

We admit that few supplier delivers material in 5-7 Days but they don't provide benefits like

  1. COD or Credit terms (until you had a huge account with them)
  2. Hassle in paying through credit card & get this reimbursed or spending time in TT document preparation.
  3. They don't bill in INR they mostly bill in USD
  4. They don't provide post sales service because of limited or no presence in India.
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Mango Semiconductors support directly or indirectly to almost all the sector in electronics industry in India i.e. Government Sectors, Wire Harness, Consumer Durable, Automotive, Telecommunication, Power, EMS, Railways, Robotics, Medical

Equipment, Safety Equipment and Avionics.

*Yes. we do support Automotive Industry directly as wen as though their subcontractors.

No currently Mango Semiconductors is not registered in Excise, so we cannot extend the excise exemptions & since our many other customers demanded for it, we are thinking for the same & soon we will also be registered in Excise & will

pass you the excise benefit.

As we all know that "no one is perfect" & there is always a scope of improvement, so until - Customer will rot try Mango

Semiconductors, how come they know that we are even better than their regular so please us chance to serve you.

Most of my customer (95%) take the material directly from Manufacturer. but As every purchaser know that there is a limitation of MOQ and factory lead time from manufacturer along with many challenges in supply chain, So we can support you for less than MOQ quantity for your R&D, Pilot run & shortages. (Which manufacturer may not support).

Yes, we have Authorized brand line of Amphenol, Phoenix Contact, Intercable Tools, & Fuji Terminal.

We have well versed technical team (which our customers too admit) having rich experience in Electronics & semiconductor industry. On every material receipt we do the thorough quality check & only after QC OK - Material is dispatched to customer. We take full responsibility to supplied item & also provide COC & 1 year warranty against any

manufacturing detect.

We buy 100% material from authorized source of USA/Europe, in no condition we buy material from China, Hong Kong or Taiwan etc. We are strictly against counterfeiting & adhere this policy stringently.

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